Description

We are searching for a UX Researcher! Will our search end with you? As a UX Researcher, you will play a pivotal role in shaping our product strategies and user experiences. You will be responsible for conducting thorough research and providing actionable insights to support our decision-making process, collaborating with cross-functional teams, including stakeholders, product designers, and engineers.

By focusing on user needs and data analysis, you will deliver valuable insights to enhance our design and development efforts. Additionally, you will guide our team on research methodologies and help maintain robust and effective research practices, ensuring we are set for success and headed in the right direction.

Responsibilities

In this role, you will:

• Plan and execute user research activities to gain deep insights into user behavior, needs, and pain points.
• Conduct qualitative and quantitative user research using methods such as interviews, surveys, usability testing, and data analysis.
• Work closely with product designers, developers, and stakeholders to identify research questions and translate findings into actionable insights and recommendations.
• Develop and maintain research plans, protocols, and timelines to support iterative design and development cycles.
• Collaborate with product designers to create prototypes and wireframes, validating design decisions through user feedback.
• Analyze and synthesize complex data sets to uncover patterns, trends, and user behaviors to inform product strategy and design.
• Champion best practices in research methodologies within the organization.
• Implement analytics tools and frameworks to track user behavior, engagement metrics, and product performance.

Requirements

• Proven experience (at least 4 years) conducting and performing user research in B2C SaaS, preferably within the gaming industry.
• Fluency in English, both written and spoken.
• A Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Cognitive Science, or a related field.
• Expertise in both qualitative and quantitative research methods, including usability testing, survey design, heuristic evaluations, and data analytics. The ability to conduct independent research is a must.
• Strong analytical skills with the ability to distill complex data into meaningful insights and actionable recommendations.
• Excellent communication and collaboration skills with the ability to present findings and recommendations to diverse audiences.
• Experience as a UX expert is a plus.

Bonus Points

• Experience in gaming companies or being a gamer yourself.
• Background in UX design and user-centered design processes.
• Experience as a UX expert.
• Experienced in working while wearing a hood.