Customer Experience Intern
Qogita
This job is no longer accepting applications
See open jobs at Qogita.See open jobs similar to "Customer Experience Intern" Jibe Ventures.Who You Are:
Are you a proactive and inquisitive individual with a passion for delivering exceptional customer experiences? We're seeking a motivated Customer Experience Intern to join our dynamic team. You thrive in problem-solving, possess strong communication skills, and enjoy collaborating with both customers and internal teams to ensure seamless service delivery.
As a Customer Experience Intern, you'll play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and optimizing the overall customer journey. Your attention to detail and commitment to excellence will contribute to our mission of delivering top-tier support to our valued customers.
Who You'll Be Working With:
Join our diverse and tight-knit team of Qogitians who are dedicated to creating a supportive and innovative work environment. The Customer Experience team is integral to our company's success, and you'll have the opportunity to learn from experienced professionals in the field while contributing to our mission of providing unparalleled customer service.
What You'll Be Working On:
Respond promptly and professionally to customer inquiries and concerns via various communication channels
Collaborate with cross-functional teams to resolve customer issues and ensure timely resolution
Assist in identifying trends and areas for improvement in the customer experience journey
Contribute to the development and implementation of customer service policies and procedures
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Support initiatives aimed at enhancing overall customer satisfaction and loyalty
Qualifications:
Currently pursuing a degree in Business, Marketing, or a related field
Exceptional written and verbal communication skills
Strong problem-solving abilities and attention to detail
Ability to work both independently and collaboratively in a fast-paced environment
Proficiency in Microsoft Office suite and familiarity with CRM tools is a plus
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Based in Amsterdam
What It Takes:
You have enrolled at a Dutch/EU university [OR: Dutch/ EU educational institution] as a 3rd/4th-year student for, an HBO, Bachelors or Master’s degree
Enthusiasm for delivering outstanding customer service
Adaptability and eagerness to learn and grow in a dynamic environment
Strong organizational skills and ability to prioritize tasks effectively
Fluent in English and an additional European language (Dutch, German, Spanish, French or Italian)
Commitment to upholding company values and fostering a positive team culture
Why Join Us:
Gain hands-on experience in a fast-paced and supportive work environment
Work alongside industry professionals and receive mentorship and guidance
Opportunity for personal and professional development
Be part of a diverse and inclusive team committed to excellence
Paid internship €800 gross per month
Flexible work environment with remote work options
Doggo friendly offices
Office socials and annual company-wide offsite events
Potential for full-time employment opportunities
This is a full-time position, but we may consider part-time for longer engagements.
The internship is based in Amsterdam, but remote work may be considered for the right candidate.
This job is no longer accepting applications
See open jobs at Qogita.See open jobs similar to "Customer Experience Intern" Jibe Ventures.