About Qogita
Qogita [Ko-gi-ta] is revolutionizing wholesale procurement. We provide a one-stop shop for branded products, available in a single click at competitive prices. Our vision is to build the world’s leading global wholesale trading hub, empowering efficient distribution of goods. We didn’t just improve wholesale - we reinvented it.

We’re one of the fastest-growing B2B companies globally, backed by top investors behind companies like Facebook, Etsy, and Shopify.

Our tight-knit, highly motivated team thrives on curiosity and impact. Everyone contributes hands-on, takes initiative, and drives results. We value a strong work ethic, smart prioritization, and a relentless focus on excellence. As Operations Lead at Qogita, you will play a pivotal role in building and optimizing world class operations. This role requires a combination of analytical rigor and hands-on operating experience. As we scale up, you will lead initiatives that ensure a seamless delivery experience, enabling our suppliers (wholesales) to get goods to our buyers (retailers) via delivery that is fast, cost effective, and defect free.

Who you are
Base Qualifications

• 5+ years relevant work experience in a related field (start-up / scale-up operations, consulting, business operations, tech, banking, etc.)
• Self-starter - you take initiative and prioritize in a fast-paced work environment
• Analytical problem solver - can break down ambiguous problems and apply a first principles approach to solving them, applying analytical rigor to complex problems
• Strong operations and business intuition - have sound business judgement and can quickly assess operational feasibility while designing solutions that scale across 30+ countries
• Stellar project management skills - demonstrated ability to lead high impact initiatives involving multiple internal and external teams
• Extraordinarily fast learner - naturally curious, with the ability and desire to deeply understand new topics and skills

Bonus Qualifications

• Solid analytical foundation - know SQL to query large datasets, can build models in spreadsheets and have experience with data visualization tools
• Strong communicator - can crisply communicate insights and project plans across different levels of the organization
• Scrappy and resourceful - when something needs to get done, you always find a way to make it happen

What you'll be working on

• Identify operational bottlenecks; deploy solutions proactively.
• Spearhead projects to manage growth across new geographies and product categories.
• Lead organization wide initiatives that improve the end to end customer experience. For example you may: roll out sustainable packaging to all of our sellers; analyze and refine our delivery network to reduce delivery times; plan and open a new logistics hub.
• Negotiate with and actively manage relationships with third party logistics providers to improve cost and service level performance.
• Design, test, and scale operational processes (we focus on rapidly iterating and improving all aspects of our business). Define SLAs and performance dashboards to support data-led decision-making.
• Manage transportation logistics, packaging, warehousing, and shipment quality—ensuring reliability, cost-efficiency, and compliance.