About Sensi:

Sensi is on a mission to change the way we, as a society, take care of every older adult who needs it. We are leveraging the power of AI and data to ensure safety, dignity, and satisfaction in every caregiver-care recipient interaction.

Why Sensi

Work with a purpose. Join us in creating an ideal care environment for older adults. Be a part of our founding team; help us make Sensi a new industry standard for the long-term care industry.

About The Role

The Head of Devops and IT is responsible for the strategic leadership and hands-on management of all IT infrastructure and security aspects, ensuring the company’s systems are scalable, reliable, and secure. This role combines technical expertise in infrastructure with a deep understanding of cybersecurity, compliance, and team leadership to safeguard the company’s technology environment while enabling business growth.

Responsibilities:

1. Infrastructure Management

• Design and Oversee IT Infrastructure: Lead the design, deployment, and management of scalable, secure IT infrastructure, covering on-premise and cloud environments.
• Cloud Infrastructure Optimization: Manage cloud services (AWS, GCP, Azure), focusing on performance, scalability, and cost-efficiency.
• Network and Systems Architecture: Oversee network, server, storage, and database architecture, ensuring high availability and resilience.
• Disaster Recovery and Business Continuity: Develop and maintain disaster recovery strategies to ensure data integrity and system uptime.
• Automation and Infrastructure as Code (IaC): Implement automation practices using tools like Terraform and Ansible for consistent, scalable infrastructure.

2. Security Strategy and Implementation

• Develop Security Policies and Standards: Establish and enforce security policies to protect company systems and data from threats.
• Security Operations Management: Oversee the Security Operations Center (SOC) for real-time monitoring and response to security incidents.
• Cybersecurity Protocols: Implement robust security measures, such as firewalls, encryption, and intrusion detection, to defend against cyber threats.
• Compliance Management: Ensure systems and processes comply with security standards and regulations, such as GDPR, HIPAA, and ISO 27001.
• Data Protection: Oversee initiatives to secure data, including encryption, access controls, and secure storage solutions.

3. Security Risk Management and Incident Response

• Risk Assessments: Regularly conduct security audits and risk assessments to identify and mitigate vulnerabilities.
• Incident Response Leadership: Develop and maintain incident response protocols to address and manage security breaches.
• Threat Intelligence and Monitoring: Establish monitoring systems to proactively detect security threats and vulnerabilities.

4. Team Leadership and Collaboration

• Infrastructure and Security Team Management: Lead and mentor the infrastructure and security teams, promoting collaboration and professional growth.
• Cross-Department Collaboration: Work closely with DevOps, development, and product teams to integrate infrastructure and security into the technology roadmap.
• Vendor and Stakeholder Management: Manage relationships with third-party vendors and service providers to ensure secure and effective infrastructure.

5. Security Governance and Compliance

• Compliance Oversight: Ensure adherence to security frameworks and regulations such as ISO 27001, NIST, and PCI-DSS.
• Policy Development: Create, enforce, and review security policies, disaster recovery procedures, and access control measures.
• Security Awareness Training: Develop and implement employee security training to promote awareness and prevent security incidents.

6. Continuous Improvement and Innovation

• Infrastructure Optimization: Continuously assess and improve system performance, reliability, and security.
• Emerging Security Technologies: Stay updated on security trends and implement new solutions to address evolving threats.
• Scalability and Growth Planning: Design infrastructure solutions that scale with the business while maintaining security and efficiency.

7. Budgeting and Resource Allocation

• Budget Management: Oversee infrastructure and security budgets, ensuring cost-effective solutions.
• Cost Optimization: Balance cost-efficiency with security and performance standards, recommending investments when necessary.

• 5+ years In Devops, with at least 2 years in a leadership role overseeing DevOps and IT operations.
• Deep knowledge of cloud environments (AWS, GCP, Azure), infrastructure automation (Terraform, Ansible), and scripting languages.
• Proven experience with cybersecurity practices, including firewalls, intrusion detection, encryption, and threat management.
• Strong understanding of security standards and regulations (GDPR, HIPAA, SOC 2, ISO 27001) and experience with compliance management.
• Demonstrated ability to lead and mentor teams, manage cross-departmental collaboration, and build a culture of security.
• Excellent verbal and written skills for effective interaction with executives, technical teams, and vendors.